If these techniques don't take care of the issue, the earbuds may very well be defective. Please return them to us, and We are going to organize for the alternative instantly.
Action 3: Ensure the earbuds are In the charging scenario when attempting to alter the lights result.
Stage one: Ensure the charging scenario is absolutely driven and that any protective movies are actually removed from the earbuds.
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If these measures tend not to take care of The problem, the earbuds could possibly be defective. Remember to return them to us for a substitute as quickly as possible.
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Observe: This attribute can't be employed Should the charging scenario’s battery is low. If the case’s indicator light-weight is pink, charge it until eventually the battery level reaches medium or large right before endeavoring to activate the lighting consequences.
Move two: Peel off the protecting movies around the earbuds and place them into the case to recharge for around 30mins.
Action 3: Attempt charging the case with another charger and cable. If the case continue to will not demand, it is possible that the situation itself is faulty. Make sure you mail it to us and set up the replacement immediately.
Stage 2: Change your site to look for likely interference, or check the earbuds with a special cellular phone to rule out Bluetooth sign concerns.
Phase three: Examine that the eartips match adequately to forestall sound leakage. In the event the eartips don’t provide a snug fit, attempt switching to a special sizing for optimum sound cancellation.
Step one: Be certain your cell phone just isn't muted or established to a small volume. Raise the phone's quantity if vital, then adjust the earbuds' quantity.
Action 3: Consider charging the case with an alternate charger and cable. If the situation nevertheless would not demand, it is possible that the situation itself is faulty. Be sure to send out it to us and set up the alternative right away.